Directory of Services

Through the identification, development, implementation, and support of innovative technology, Academic Technologies provides a variety of services to the GW Community, striving to enrich the academic experience for students, faculty, and staff.

Audience Response System (TurningPoint)

The Instructional Technology Lab (ITL) supports TurningPoint, an audience response system that allows faculty and graduate teaching assistants to add interactivity to their course materials. This tool is installed in all Academic Technologies’ computer classrooms and allows students to reply to interactive questions during class using a hand-held keypad response unit. The system collects student responses in real time and allows instructors to easily create detailed reports for analysis.

Audiovisual Design and Engineering

Our Audiovisual Design Department strives to ensure that audiovisual technology incorporated into GW’s classrooms supports a variety of pedagogical approaches. In considering the audiovisual and IT equipment specifications, classroom capacities, sightlines, acoustics, ADA compliance, and other physical space requirements, Academic Technologies ensures that the design of each classroom supports the teaching and learning experience.  

Blackboard Course Management and Blackboard Collaborate

Blackboard is a course management system that enables instructors to interact with course materials online. Instructors can post syllabi, assignments, and assessments and also use built-in tools, such as the Grade Center and the Discussion Board. Additionally, through Blackboard Collaborate, instructors and students can convene in a real-time virtual class session.

Classroom Computer Guest Account

A classroom computer guest account provides GW guests with access to Academic Technologies’ supported computers in classrooms and computer labs

Classroom and Lab Software

We maintain a robust list of software applications for each our classrooms and labs, including Microsoft Office Professional, Adobe Acrobat Professional and research software such as SPSS and SAS. 

Classroom Support Centers

We provide technology resources, such as audiovisual equipment, laptops, and video adapters, for use in general purpose classrooms on the Foggy Bottom Campus. Instructors may check out these items from our Classroom Support Center.

Equipment Loans & Rentals

We provide equipment loans for university courses in AT-supported locations on the Foggy Bottom campus. Using WebCheckout , our self-service equipment reservation system, instructors can reserve laptops, projectors, display adapters, and more. We also rent equipment for conferences, seminars, and other campus events for a small feel. 

GW Lecture Capture

GW Lecture Capture simplifies the course recording process for GW faculty by automating the capture, upload, and delivery of audio and video recordings of lectures. Captured lectures can be accessed by registered students through Blackboard. 

GW on iTunes U

The GW on iTunes U site provides the general public with access to a variety of multimedia content produced at GW, including talks from notable public figures on public policy, security, society, and the economy. Audio and video content created by GW is made available at no cost to students, faculty, staff, and the general public.

Instructional Technology Lab

The Instructional Technology Lab (ITL), a division of Academic Technologies, is located in Gelman Library, Room B05A. ITL team members provide expertise and guidance through in-person and online training for instructors who need assistance with the Blackboard Course Management System and other instructional technologies. ITL also offers video production services to GW faculty members.

Learning Space Design

Our award-winning classroom design portfolio presents unique solutions to complex technological and pedagogical challenges. AT classroom designs accommodate a variety of teaching styles and learning environments.


We support a cloud-based printing service that allows you to print from anywhere to over 50 print kiosks on five GW campuses.

SAS Software Distribution

The Instructional Technology Lab (ITL) distributes copies of the SAS (Statistical Analysis System) software to GW faculty and students. Faculty who require SAS for educational or research purposes may visit the ITL to receive a copy. Students requiring SAS for a course or research will need to provide ITL with two blank DVDs and will need faculty or departmental approval before receiving a copy of SAS. Contact the ITL for more information.

Solutions Center (Help Desk)

Our Solutions Center is a helpdesk service and the primary point of contact for faculty and staff who are seeking support within AT’s classroom environment. The Solutions Center services the Foggy Bottom, Mount Vernon, and Virginia Science and Technology campuses.

Technology Classrooms and Computer Labs

We support over 180 technology-enhanced classrooms and provide access to computer classrooms, computer labs, printing, and scanning services across three GW campuses. 

Video Conferencing

We support video conferencing facilities on the Foggy Bottom and Virginia Science and Technology campuses. These spaces range from small conference room facilities, to 50-seat classrooms, and to even larger configurable conference rooms.

Video Production

The Instructional Technology Lab (ITL) offers video production services to GW faculty members. ITL staff members are available to plan, develop, coordinate, and produce a broad range of multimedia products for broadcasting, DVD distribution, web-casting, and video streaming. This service includes on-location video shoots, interviews, live lectures, video-conferences, and seminars. ITL staff work closely with clients to develop scripts, storyboards, and other content-specific materials. Contact the ITL for more information.

Virtual Computer Lab

Virtual Computer Lab (VCL) is a service that allows faculty and students to remotely access desired software applications on their personal computers. These applications can include Matlab, SAS, SPSS, Primavera, Decision Tools, and much more. 


The Instructional Technology Lab (ITL) provides support for instructors using VoiceThread, a web application tool used to create collaborative and interactive multimedia presentations. Instructors and students can upload, share, and discuss documents, presentations, images, audio files, and videos. Discussion participants can use either text or voice to add comments or questions at designated points in the presentation. The result is a discussion that is integrated into the presentation file itself.

Web Conferencing

Web conferencing tools, such as Skype and WebEx, enable instructors to teach from anywhere and invite guest lecturers into the classroom from around the corner or around the world. This service is available in select rooms on the Foggy Bottom and Virginia Science and Technology campuses.

Wireless Presentation

With Wireless Presentation, Instructors can sync their iOS devices, such as iPhones and iPads, to wirelessly present content in the classroom. This service is available in select rooms on the Foggy Bottom campus.